In this article, we will show you different methods to find out how big each folder is on your Google Drive. However, it is possible to obtain that information. You can see the size of the files, but the total size of the files in each folder is a mystery. Specifically, within the Google Drive web interface it is not possible to find out how big each folder is. Anyway, when you need to organize and shrink that storage, you will find that Google Drive is a bit lightweight in the file management area. Maybe you have a lot of personal videos and photos to store, or maybe you're not willing to pay a monthly subscription and just want to keep your 15 GB free storage. The impacted users in our org used the above work around and it worked for us.ĭude i was bashing my head against the wall here, reinstall and clearing cache did nothing but generate more calls at least the end user can shift right click the folder and not have to call the helpdesk 4 times a day.However, you may need to free up space on your Google Drive account at some point. That should clear any issues with the folder and re-sync all the files and sub-folders. After that, the user needs to select the option: 'Refresh folder'. Please have the user select the Shared drive or parent folder affected on the Drive for Desktop app and then he needs to press and hold the 'Shift' or 'Ctrl' key and do the right click on the folder. The google support offered a work around below: I wanted to let you know that I checked this out with our dedicated team and they explained to me that they are aware of this behavior with Drive for Desktop as it seems to be a known issue however, they are currently working on a solution and they expect the issue to be resolved with the new version of Drive for Desktop (version 50).
I contacted googel support and the google suppor told me that If users in your org are having the similiar issues recently, the below info might be relavent Some of our users in our org started reporting the same issue since July 16, 2021.
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